Wednesday, June 13, 2007

"Tired of playing post office"

On Monday, we got slammed with about 500 customers. That is quite a lot for our little CPU. There were only two of us working from 1:00-6:00. Barely time to breathe. At the end of the day, my boss said that she was "tired of playing post office". 99% of our customers are very nice. But that other 1%? Not so much. And some of them are so damned needy!!!

Love it when someone walks up with an armful of stuff and says "I need to mail this". Well, no shit. You also need a box, or other container. Tape? Well, I'm afraid that I'm going to have to charge you if your box isn't taped. We have to buy it, so you'll have to buy it from us. And, no, boxes aren't free either. Unless you want to send it priority mail. The USPS provides those boxes for free. The catch is that you have to ship it using their priority service. Yes, it's a little more expensive. But, hey, free box!

Need an envelope to mail that letter? No, those aren't free either. Sorry, copies also aren't free. Ten cents apiece.

Why do people think that we have to provide everything for nothing?

And there is no such thing as "regular" mail. I show you the options on the screen after your package is weighed. I show you that the choices are first class or parcel post, priority and express. When you say "Just send it regular", I want to scream. Did I give you "regular" as an option? Do you see "regular" on the screen????

And if you put your return address on the center of the package right above the addressee, don't be surprised if the damn package is mailed back to your house! Oh, and when addressing an envelope or package, please remember to leave room for the damn postage at the upper right corner! It amazes me how many people do not know how to address a package or an envelope!! Here's a tip: Return address on upper left hand corner. Addressee: center vertically and horizontally on the package. Postage: Upper right hand corner. Got it?

Yes, I am beginning to understand the term "going postal" much better these days.

No comments: